Privacy Notice

Last updated: June 2026

Who I Am

Trust Your Process Therapy is a private therapy practice operated by Emma Hughes as a sole trader in the United Kingdom.

I am the data controller responsible for any personal information collected through this website and during the provision of therapy services.

Contact details:

Email: emma@trustyourprocesstherapy.com

What Information I Collect

When you contact me through this website, I may collect:

  • Your name

  • Email address

  • Telephone number (if provided)

  • Information you choose to include in your enquiry

Please avoid including detailed sensitive personal information or confidential therapy information in your initial website enquiry wherever possible.

How I Use Your Information

I use the information you provide to:

  • Respond to your enquiry

  • Discuss whether therapy may be appropriate for your needs

  • Arrange an initial consultation if requested

  • Maintain records of communications relating to enquiries

I will only use your personal information for the purposes for which it was collected.

Lawful Basis for Processing

Under UK data protection law, my lawful basis for processing personal information received through this website is legitimate interests, specifically to respond to enquiries and manage my therapy practice.

If you become a client, additional lawful bases may apply depending on the nature of the services provided.

Working With Adults and Children

I provide therapy services to both adults and children and young people.

Where information relating to a child or young person is collected, it will be handled with the same high level of confidentiality and security as all other personal information.

How Information Is Stored

Information submitted through the website contact form is sent to my email account and stored securely.

I take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

Sharing Information

Information submitted through this website will not be sold or shared with third parties for marketing purposes.

Information may be shared only where:

  • Required by law

  • Necessary to prevent serious harm to you or another person

  • Required by a court order

  • Necessary for professional supervision or professional advice, where identifying information is minimised wherever possible

How Long Information Is Kept

If you make an enquiry but do not proceed with therapy, your information will be retained only for as long as reasonably necessary to manage the enquiry and associated records.

If you become a client, information will be retained in accordance with professional, legal and insurance requirements and then securely destroyed.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request erasure of information in certain circumstances

  • Request restriction of processing in certain circumstances

  • Object to processing where applicable

  • Lodge a complaint with the Information Commissioner's Office (ICO)

Making a Privacy Complaint

If you have concerns about how your personal information has been handled, please contact me in the first instance using the details above.

I will acknowledge your concern and respond as promptly as possible.

If you remain dissatisfied, you may contact the Information Commissioner's Office (ICO).

Cookies

This website may use essential cookies required for the website to function correctly.

The website does not use cookies for analytics, advertising or marketing purposes.

Changes to This Privacy Notice

This Privacy Notice may be updated from time to time. The latest version will always be available on this website.